How It Works

A knowledgeable, qualified staff equals a successful business. Smart Fitness provides all the educational continuum you'll need, from how to increase Sales, deliver 5-Star Service, certify you entire fitness staff to CPR and Sexual Harassment training more!

Smart Fitness provides an interactive website with all the onboarding education a health club staff would need to become trained in their perspective roles within the health club. The platform can also assist in advancing the careers of the health club staff by offering an education continuum that allows individuals to grow into other departments within the club. A sample of this department-specific continuum is provided below:

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Recruit

  • Integrate Smart Fitness into your hiring process. When a new applicant applies for a position, grant them liited access to the Smart Fitness portal and require them to complete a course prior to their next interview. If they don't complete the course, then their commitment level isn't there.Only hire applicants who are team players.
  • Hire passion and personality - not diplomas. Smart Fitness allows your company to offer a Career, not just a job. Certifications and continuing education is costly. You now can offer their certification as an "Employee Benefits Program."

Educate

  • All your fitness staff will need continuing education to keep their certifications valid. Increase trainer retention by providing the education they need to keep their certifications valid as an Employee Benefit! Free education adds value for the trainer and empowers them to attract and retain clients by expanding their knowledge base.
  • Educate your staff on sales, 5-Star Quality Customer Service, Phone Etiquette, CPR and Sexual Harassment along with any other content you would like to offer.

Onboard

  • Supervisors often don't have time to efficiently onboard their staff because it often occurs on the job. They often are interrupted in the onboarding process and in many instances, can't return to the onboarding session. Clubs' operating hours are so long that it's difficult for an owner/supervisor to address onboarding/training for all the different shifts.
  • Onboarding consistency can be a challenge across different regions/clubs. Coordinating the onboarding process through Smart Fitness improves efficiency, consistency and quality of customer service.

Certify

  • Hire passion and personality not certification. Smart Fitness expanded your hiring pool!
  • Cross train your staff and build your "bench". Front desk and Sales staff can become Personal Trainers and Group Exercise Instructors. Personal Trainers and Group Exercise Instructors can become Member Service Specialist, Membership Sale Specialist and Team Leaders. Don't lose income and lower your attrition by having a multi-talented, multi-certified staff that can step in whenever and wherever you need them.

Staff & Faculty

John Platero

John Platero has a B.A. in Sports Recreational Management and a dual MSS in Sports Medicine and Health and Fitness with an emphasis in personal training. He has published over 50 articles and been featured on ABC and the LA Times.

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Cathy Miller

Definition of a Personal Trainer

A dedicated fitness enthusiast and personal trainer for the past 15-years, Cathy Miller has competed and coached a multitude of school and club sports ranging from gymnastics to volleyball. Cathy is also an accomplished fitness model and competitor.

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Tom DeLong, MA, C.S.C.S.

Anatomical Terms and Anatomy

Tom DeLong, MA, C.S.C.S. is a 25 year veteran of both the strength and conditioning and the health/fitness industries. He graduated from Ball State University with a BS in Exercise Science and Wellness then obtained a graduate degree is in Kinesiology with emphasis in Biomechanics and Program Design from California State University, Long Beach.

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Lucho Crisalle

Basic Nutrition

Lucho Crisalle has a degree in Food Science & Human Nutrition and a Minor in Exercise Kinesiology from the University of Florida. He completed his Dietetic Internship through Cal State Long beach and worked as a Registered Dietitian at Torrance Memorial Medical Center and at Barlow Respiratory Hospital in Los Angeles from 1997 thorough 2003 when he decided to go back to his true passion, the fitness industry.

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Scott Gaines, MS

Exercise Physiology

Scott Gaines has been in the fitness industry for more than 16 years as a personal trainer, fitness manager, educator and martial arts instructor. Scott is an adjunct professor of Functional Biomechanics at A.T. Still University and as well as an instructor of Advanced Program Design at Chapman University.

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Ruben Salinas, PT, DPT, MS, OCS, CSCS

Special Populations

Ruben is a Doctor of Physical Therapy, founder and director of Salinas Physical Therapy / Sports Medicine. He specializes in the treatment of the spine, knee rehabilitation following ACL reconstruction and managing shoulder injuries of overhead athletes.

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Desi Bartlett M.S., CPT

Flexibility

Desi Bartlett M.S., CPT, has been teaching health and wellness for over 18 years. Her innovative approach to teaching is to tap into one's inner joy and let movement be an outer expression of that state. Originally from Chicago, she has earned a degree in Kinesiology, a minor in dance and her Master's degree in Corporate Fitness.

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David Hoptar

Program Design

David Hoptar is the President of Performance Health & Consulting and is currently under contract with PureFitness Health Clubs in San Diego, providing his expertice as the Regional Fitness Director and Senior Trainer/Nutritionist.

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